Privacy Policy
Last updated: 23 October 2026
At Caroline Measures Therapy, I respect your privacy and am committed to protecting the personal information you share when visiting my website or contacting me.
This Privacy Policy explains what information is collected through this website, how it is used and your rights under UK data protection law.
1. Who I Am
This website is operated by Caroline Measures, trading as Caroline Measures, based in Dorset, United Kingdom.
I am the data controller responsible for personal information collected through this website.
Website: www.carolinemeasures.com
Email: hello@carolinemeasures.com
2. Information I Collect
When you contact me through my website, I may collect:
Your name and email address.
Your telephone number, if you choose to provide it.
Information you include in your enquiry.
Records of our correspondence.
When you browse the website, certain technical information may also be collected, including your IP address, browser and device information, and details of how you interact with the website.
I only collect information that is reasonably necessary for the purposes described in this policy.
3. How I Use Your Information
I use information collected through my website to:
Respond to enquiries about my services.
Provide information you have requested.
Arrange an initial conversation or appointment where appropriate.
Maintain the security and functionality of the website.
Comply with applicable legal obligations.
I do not sell your personal information or use therapy enquiries for marketing purposes.
Under UK data protection law, I generally rely on legitimate interests to respond to enquiries and manage my website, or on taking steps at your request before entering into a contract where appropriate. Other lawful bases may apply where required by law or where you have given consent for a specific purpose.
Sensitive Personal Information
If you choose to share information about your health or wellbeing when contacting me, I will treat this information with particular care and confidentiality. It will only be used as necessary to respond to your enquiry and consider whether my services may be appropriate for you.
Please avoid sharing detailed medical histories or other highly sensitive information through the initial contact form.
Further information about how personal information is handled during therapy will be provided before we begin working together.
4. How Your Information Is Stored and Shared
My website is hosted by Squarespace, which processes information necessary to operate the website and its contact forms.
Messages submitted through the website may be delivered to my professional email account.
I take reasonable steps to protect the information I receive and do not routinely share website enquiries with third parties, except where necessary to operate the website, comply with legal obligations or address a serious and justified safety concern.
Where service providers process personal information on my behalf, appropriate data protection arrangements apply.
Some information may be processed outside the United Kingdom by website service providers. Where applicable, international transfers are subject to appropriate data protection safeguards.
You can read Squarespace's Privacy Policy at:
https://www.squarespace.com/privacy
5. How Long I Keep Your Information
I retain website enquiries only for as long as reasonably necessary to respond and manage any resulting arrangements, taking account of applicable legal obligations.
If you become a therapy client, separate record-keeping and privacy arrangements will apply. These will be explained before therapy begins.
6. Cookies and Website Analytics
This website uses cookies and similar technologies through Squarespace.
Essential cookies help the website function securely and correctly. Optional analytics cookies may be used to understand website traffic and improve the visitor experience.
Where consent is required for non-essential cookies, you will be offered a choice through the website's cookie settings.
You can find further information about Squarespace cookies at:
https://support.squarespace.com/hc/en-us/articles/360001264507
7. Your Data Protection Rights
Under UK data protection law, you may have the right to:
Request access to personal information held about you.
Ask for inaccurate information to be corrected.
Request deletion of your information in certain circumstances.
Ask for processing to be restricted.
Object to certain uses of your information.
Request transfer of your information where applicable.
Withdraw consent where processing relies on consent.
These rights are subject to applicable legal conditions and exceptions.
If you have questions about your personal information or wish to exercise your rights, please contact me at hello@carolinemeasures.com.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: www.ico.org.uk
8. External Links
This website may contain links to external websites or resources.
These websites operate independently and may have their own privacy policies. I am not responsible for their content or privacy practices.
9. Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes to my website, services or applicable legal requirements.
The latest version will be available on this website, together with the date it was last updated.
Contact Me
If you have any questions about this Privacy Policy or any data protection inquiries, please contact us at: Website: www.carolinemeasures.com, Email: hello@carolinemeasures.com, Address: 8 Telford Close, Weymouth, Dorset DT3 6PG